Welcome to Kuralix Hosting.

These Terms & Conditions ("Terms") govern your access to and use of Kuralix Hosting's website, client dashboard, hosting services, infrastructure, products, and related services.

By creating an account, purchasing a service, or using any Kuralix Hosting service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.

1. Definitions

For the purposes of these Terms:

"Kuralix", "Kuralix Hosting", "we", "us", or "our" refers to Kuralix Hosting.
"Customer", "you", or "your" refers to the individual or organization using Kuralix Hosting services.
"Services" means any hosting, VPS, game server, web hosting, domain, application hosting, dedicated server, cloud, or related service provided by Kuralix.
"Server" means a virtual or physical server, game server, VPS, dedicated server, or other computing resource provided through Kuralix.
"Dashboard" means the Kuralix customer control panel or other systems used to manage services.
"Content" means any files, software, data, applications, databases, configurations, or other material stored or transmitted using our infrastructure.

2. Eligibility

You must provide accurate information when creating a Kuralix account.

You are responsible for ensuring that you are legally permitted to enter into these Terms under the laws applicable to you.

If you are under the applicable age of legal consent, you may use Kuralix only with appropriate permission and supervision from a parent or legal guardian where required by applicable law.

We reserve the right to request reasonable information necessary to verify an account or transaction.

3. Account Responsibilities

You are responsible for:

Providing accurate account information
Keeping your password secure
Protecting your authentication credentials
Maintaining access to your registered email address
All activity performed through your account
Ensuring that your users or authorized personnel comply with these Terms

You must not share, sell, transfer, or otherwise provide unauthorized access to your Kuralix account.

You must notify us immediately if you suspect unauthorized access to your account.

Kuralix is not responsible for losses caused by your failure to protect your credentials.

4. Services

Kuralix may provide services including:

Game server hosting
Minecraft hosting
VPS hosting
Web hosting
Application and bot hosting
Bare-metal servers
Dedicated servers
Domain registration
Cloud infrastructure
DDoS protection
Related infrastructure and technical services

Service specifications, resources, locations, bandwidth limits, storage limits, CPU allocations, and other features may vary between products.

We reserve the right to modify, replace, or discontinue products or features where reasonably necessary.

5. Service Provisioning

After successful payment, Kuralix will attempt to provision the purchased service within a reasonable period.

Provisioning times may vary depending on:

Product availability
Infrastructure capacity
Payment verification
Manual verification
Third-party providers
Hardware availability
Network conditions
Maintenance or technical issues

Payment does not guarantee immediate provisioning.

If a service cannot reasonably be provisioned, Kuralix may provide an alternative solution, replacement service, credit, or refund as appropriate.

6. Billing and Payments

Customers must provide accurate billing information.

Unless otherwise stated on the applicable product page, services are billed according to the selected billing period.

Customers are responsible for ensuring that payments are completed before the applicable due date.

We may use third-party payment processors to process transactions.

Kuralix does not generally store complete payment-card information.

7. Recurring Services

Where recurring billing is supported, a service may automatically renew according to its selected billing cycle.

Customers are responsible for maintaining valid payment information where automatic renewal is enabled.

You may cancel recurring billing before the next renewal where cancellation functionality is available.

Cancellation of recurring billing does not automatically entitle you to a refund for the current billing period.

8. Expired Services

Kuralix may use automated systems to manage services that have reached their expiration date.

Depending on the product, an expired service may be:

Marked as expired;
Suspended;
Prevented from accepting new connections;
Disabled;
Scheduled for deletion.

Customers are responsible for renewing services before expiration.

Kuralix may provide expiration warnings, but failure to receive a warning does not remove the customer's responsibility to maintain an active service.

9. Permanent or Lifetime Services

Where Kuralix offers a product described as Permanent, Lifetime, or similar terminology, the term refers to the service remaining active without a standard recurring expiration fee for the applicable product, subject to these Terms.

Permanent or lifetime access does not mean that the service is guaranteed to operate indefinitely regardless of circumstances.

Such services may be subject to:

Acceptable-use requirements
Infrastructure availability
Security restrictions
Legal requirements
Product discontinuation
Abuse prevention
Account termination for violations of these Terms

10. Refunds and Credits

Refund eligibility depends on the product purchased and the circumstances of the request.

Unless a specific product page, promotion, or written agreement states otherwise:

Payments for consumed service time may not be refundable.
Setup or provisioning fees may be non-refundable.
Domain registration fees may be non-refundable.
Dedicated hardware or specially provisioned services may be non-refundable.
Third-party fees may be non-refundable.
Abuse-related termination does not automatically create a refund entitlement.

Where a refund is approved, it may be issued through the original payment method or another reasonable method determined by Kuralix.

Promotional credits, coupons, free trials, and bonus balances may have separate restrictions.

11. Chargebacks and Payment Disputes

Customers should contact Kuralix support before initiating a payment dispute or chargeback.

Fraudulent or abusive chargebacks may result in:

Account suspension
Service termination
Cancellation of pending services
Investigation of the transaction
Restriction of future purchases

This does not prevent customers from exercising rights available to them under applicable law.

12. Acceptable Use Policy

Kuralix infrastructure must be used lawfully and responsibly.

You must not use our services to:

Conduct illegal activities
Distribute malware
Operate phishing websites
Conduct unauthorized attacks
Perform DDoS attacks
Launch botnets
Conduct unauthorized port scanning or exploitation
Attempt unauthorized access to systems
Distribute stolen credentials
Host fraudulent services
Conduct payment fraud
Distribute illegal material
Operate services designed to compromise other systems
Abuse network resources
Deliberately disrupt Kuralix infrastructure or other customers

Activities that create a substantial security or operational risk may result in immediate restriction or suspension.

13. Game Server Usage

Customers may use Kuralix game hosting services to host supported games in accordance with:

Applicable law
The game's publisher or developer rules
Kuralix policies
Third-party licensing requirements

Customers are responsible for obtaining any licenses, permissions, or subscriptions required to legally operate their chosen game or software.

Kuralix does not grant ownership or licensing rights to third-party games, software, trademarks, or intellectual property.

14. Minecraft and Third-Party Software

Kuralix may provide infrastructure capable of running Minecraft servers and other third-party software.

Customers are responsible for complying with the applicable software licenses and terms.

Kuralix does not claim ownership of Minecraft or other third-party intellectual property.

Customers are responsible for any plugins, mods, extensions, scripts, server software, or other third-party software installed on their services.

15. VPS and Dedicated Server Responsibilities

Customers with VPS, bare-metal, or dedicated servers generally have greater control over their environments.

Customers are responsible for:

Operating system security
Software updates
Application security
Password management
Firewall configuration
User access
Installed software
Data stored on the server
Security vulnerabilities caused by customer-managed software

Kuralix may provide infrastructure-level support, but we are not responsible for vulnerabilities or damage resulting from software or configurations controlled by the customer.

16. Resource Usage

Customers must use allocated resources reasonably and within the limits of their purchased service.

Depending on the product, resources may include:

CPU
RAM
Storage
Network bandwidth
I/O
Database resources
Network connections

Kuralix may impose reasonable restrictions where excessive or abusive resource consumption negatively affects infrastructure or other customers.

Unless explicitly stated otherwise, resources assigned to a service are not guaranteed to be infinitely expandable.

17. Network Abuse

Network abuse is prohibited.

Examples include:

DDoS attacks
UDP/TCP floods
Spam operations
Open proxies used for abuse
Botnet command-and-control infrastructure
Unauthorized vulnerability scanning
Brute-force attacks
Traffic intended to disrupt third-party networks
IP spoofing
Network attacks against other customers

Kuralix may immediately null-route, firewall, suspend, or terminate services involved in serious network abuse.

18. Email and Spam

Kuralix services must not be used to send unsolicited bulk email, phishing messages, malware, fraudulent messages, or other abusive communications.

Mail servers may be subject to additional restrictions.

Kuralix may restrict outbound SMTP or related ports where necessary to protect network reputation and prevent abuse.

19. Storage and Content

Customers are responsible for all Content stored on their services.

You must have the legal right to store and distribute the Content you upload.

Kuralix does not claim ownership of customer Content.

However, you grant Kuralix the limited rights necessary to store, transmit, process, back up, and technically operate the Content as required to provide the Services.

20. Backups

Customers are responsible for maintaining their own backups unless a specific backup service is explicitly included with their product.

Kuralix may provide backups, snapshots, or recovery systems for certain products, but these should not be considered a replacement for independent customer backups unless explicitly stated.

Kuralix is not responsible for permanent data loss resulting from circumstances including, but not limited to:

Customer deletion
Incorrect configuration
Software failure
Hardware failure
Security incidents
Service expiration
Suspension
Termination
Corrupted data
Third-party software
Force majeure events

Customers should maintain independent copies of important data.

21. Maintenance and Downtime

Kuralix may perform scheduled or emergency maintenance.

Maintenance may temporarily affect:

Website access
Dashboard access
Server connectivity
Network connectivity
Storage
APIs
Other services

We will attempt to provide reasonable notice for planned maintenance where practical.

Emergency maintenance may occur without advance notice when necessary to protect infrastructure or customers.

22. DDoS Protection

Where DDoS protection is advertised or included, it is intended to reduce the impact of certain network attacks.

No DDoS protection system can guarantee protection against every possible attack.

Kuralix may temporarily restrict network access, null-route an IP, suspend a service, or take other protective measures when an attack threatens our infrastructure or other customers.

23. Abuse Reports

Kuralix may investigate legitimate abuse reports involving its infrastructure.

Depending on the situation, we may:

Contact the customer
Request corrective action
Restrict network access
Suspend the service
Terminate the service
Preserve relevant logs
Cooperate with lawful authorities

The severity and circumstances of the violation will determine the appropriate action.

24. Suspension

Kuralix may suspend a service or account when reasonably necessary due to:

Non-payment
Expiration
Terms violations
Abuse
Security threats
Fraud
Chargebacks
Illegal activity
Excessive resource abuse
Network attacks
Requests from competent authorities
Threats to Kuralix infrastructure or other customers

Where appropriate, customers may be notified and given an opportunity to correct the issue.

Serious security or legal violations may result in immediate suspension without prior notice.

25. Termination

Kuralix may terminate an account or service where:

The customer seriously violates these Terms
The customer repeatedly violates these Terms
The service is used for illegal activity
The account is involved in fraud
The service poses a significant security threat
Payment obligations remain unresolved
Continued service would create unreasonable operational or legal risk

Customers may request cancellation of their services according to the applicable billing and cancellation procedures.

26. Data After Termination

Following termination or expiration, Kuralix may retain or delete customer data according to its Privacy Policy, backup policies, operational requirements, and applicable law.

Customers are responsible for retrieving their data before a service is permanently deleted.

Once data has been permanently deleted from active systems and applicable backups, Kuralix may be unable to recover it.

27. Domains

Domain registrations are subject to:

The rules of the applicable domain registry
Registrar policies
ICANN policies where applicable
Applicable laws and regulations

Domain registrations, renewals, transfers, and refunds may be subject to additional terms.

Kuralix does not guarantee that a requested domain name will remain available until payment or registration is successfully completed.

28. Third-Party Services

Kuralix may integrate with third-party services and providers.

Third-party services may include:

Payment processors
Authentication providers
Domain registries
Data centers
Cloud infrastructure providers
DDoS protection providers
DNS providers
Monitoring providers
Software providers

Kuralix is not responsible for failures caused solely by third-party providers, although we will make reasonable efforts to assist customers where practical.

29. Intellectual Property

The Kuralix name, branding, website design, logos, software developed by Kuralix, and related intellectual property are owned by or licensed to Kuralix unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit Kuralix intellectual property without written permission.

Customer Content remains the property of the customer or its respective owner.

Third-party trademarks remain the property of their respective owners.

30. Website and Dashboard

You must not:

Attempt to compromise the Kuralix website
Circumvent authentication
Exploit vulnerabilities
Perform unauthorized security testing
Scrape protected areas
Interfere with dashboard functionality
Attempt to gain access to another customer's account
Deploy malicious code against Kuralix systems

Authorized security research should only be performed with explicit written permission from Kuralix.

31. API Usage

Where Kuralix provides APIs, customers must use them reasonably and according to applicable API documentation and limits.

Kuralix may impose rate limits or restrict API access where excessive requests affect service stability or security.

API credentials must be kept confidential.

32. Promotions and Discounts

Promotional offers may have individual terms.

Unless otherwise stated:

Promotions cannot be exchanged for cash.
Promotional credits may not be transferable.
Certain products may be excluded from promotions.
Promotional pricing may apply only for a specified period.
Kuralix may limit abuse of promotional offers.

Attempting to obtain multiple promotional benefits through fraudulent or deceptive methods may result in cancellation of the promotion or account restrictions.

33. Free Trials

Free trials may be offered at Kuralix's discretion.

Kuralix may impose restrictions on:

Trial duration
Resources
Server locations
Number of trials
Account eligibility
Network access
Software installation

We reserve the right to terminate or restrict trial services where abuse is suspected.

34. Service Availability

Kuralix aims to provide reliable infrastructure but does not guarantee that every service will be available continuously or without interruption unless a separate written Service Level Agreement ("SLA") states otherwise.

Service availability may be affected by:

Hardware failures
Network failures
Maintenance
Software failures
Cyberattacks
Upstream provider outages
Datacenter incidents
Customer configuration
Force majeure events

Any uptime commitment advertised for a particular service is subject to the terms applicable to that service.

35. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Kuralix services are provided on an "as available" basis.

Kuralix does not guarantee that:

Services will always be uninterrupted;
Services will be completely error-free;
Services will meet every specific customer requirement;
Data will never be lost;
Third-party software will always function correctly;
Networks will always operate without disruption.

Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable law.

36. Limitation of Liability

To the maximum extent permitted by applicable law, Kuralix shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use or inability to use our services.

This may include losses relating to:

Lost profits
Lost revenue
Lost business opportunities
Lost data
Service interruption
Customer configuration
Third-party software
Security incidents
Network outages

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

37. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Kuralix, its officers, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from:

Your violation of these Terms;
Your unlawful use of the Services;
Your Content;
Your infringement of third-party rights;
Your misuse of Kuralix infrastructure;
Your violation of applicable law.

38. Changes to Services

Kuralix may modify, replace, or discontinue services, products, features, infrastructure, pricing, or service locations.

Where a significant change materially affects an active paid service, Kuralix will attempt to provide reasonable notice where practical.

39. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on the Kuralix website with a revised "Last Updated" date.

Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, subject to applicable law.

40. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the courts and legal authorities having appropriate jurisdiction over Kuralix, subject to applicable law.

Nothing in this section prevents a customer from exercising mandatory consumer or legal rights available under applicable law.

41. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

The invalid provision shall be interpreted or replaced to the extent necessary to reflect its original purpose while remaining legally enforceable.

42. No Waiver

Failure by Kuralix to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

43. Entire Agreement

These Terms, together with applicable product-specific terms, our Privacy Policy, acceptable-use rules, and any written agreements between Kuralix and the customer, constitute the agreement governing your use of the Services.

Where a specific written agreement conflicts with these Terms, the specific agreement will control to the extent of the conflict.

44. Contact

For questions regarding these Terms & Conditions, contact:

Kuralix Hosting

Website: https://kuralix.eu

Email: support@kuralix.eu

Discord: https://discord.gg/MKXcju99Jv